Effective Date: 1 Jan 2025
At HealthMe.Fit, we aim to provide quality wellness services and a transparent experience. This policy outlines our rules regarding cancellations and refunds for our yoga and wellness plans.
1. Subscription Cancellation
This is a prepaid plan and auto renewal needs to be done manually, if the user wants to opt out of plan, they can do so by emailing at connect@healthme.fit
Note: Cancellation will not trigger a refund for the current active plan.
2. Refund Policy
We offer a no-refund policy once a plan is activated and services have begun. This is because:
- Our plans are digital and service-based.
- Resources such as class slots, AI credits, and expert support are allocated immediately upon activation.
3. Exceptional Circumstances for Refunds
Refunds may be considered on a case-by-case basis under the following conditions:
- Technical errors during payment processing (e.g., double charges).
- Inability to access services due to a verified HealthMe.Fit platform issue.
If approved, the refund will be processed within 7–10 business days to the original payment method.
4. Plan Changes or Downgrades
- You can upgrade to a higher plan by paying the difference.
- Downgrades are not eligible for refunds or credit adjustments.
5. Contact for Support
For cancellation or refund requests, please contact us with your registered email and payment details:
📧 Email: connect@healthme.fit
📞 Phone: +91-7011771560